Q: What is the difference between my user number and my username?
A: You can only see your user number when you go to your file browser. For example, in the address http://www.directsharing.com/user/123/imce, the number that comes after the word "user/" is your user number, in this case it is 123. This is your identity within the iFrame Matrix engine where all your files are stored. It is internal. Your username is what you choose when you sign up, to enable you to log in, and to identify any content you have created. The username is external.
Q: How do I upload images?
A:coming soon.
Q: How do I upload videos?
A: Currently, only flash videos are supported (that is .flv or .swf format). You will first have to convert your videos to this format using our free conversion software, which you can download through our site. The maximum upload size for files is currently 8 MB. To upload larger files, email the administrator for temporary access to an FTP folder.
Q: Why are your ads on the pages I created?
A: When you're logged on to the iframe internet, you're able to disable all ads on your pages in your account setup. However, when you log out, the ads will reappear. Content types such as blogs, forms, and polls always have our ads turned on by default, but can be disabled when logged on. With the exception of the 3 on the bottom of the pages, content pages you create should have no other ads except your own. The 3 ads at the bottom of each page to help us keep our service free. These ads have already been conveniently placed at the bottom of the page to be out of your way, but if you want to have these ads disabled, you must subscribe to our paid service.
Q: Can I make a video blog?
A: Yes, you can! However, instead of posting videos here, we recommend uploading them on sites such as YouTube/Google Video, and simply posting them here. The reason for this is that YouTube and Google have better uploading services. Also, using these other services helps us to conserve bandwidth and free up system resources.
Q: How do I paste YouTube and Google video links?
A: Just copy the embedding code from YouTube (usually located under the description), and open/create a Linkup Page here, and paste the code in any part of the body of the document that you desire. Another way is to create an HTML file with the video code in it. You can then upload this HTML file to your file browser and iframe the HTML file in a new linkup page.
Q: Some things aren't working for me. Things like the drop down menus, user relationships panel, etc. What do I do?
A: If you are using Internet Explorer, first try switching to Mozilla Firefox, and it should work. If it still doesn't, please contact an administrator.
Q: How come I can't seem to upload anything to my photo album?
A: There have been some recent glitches with the album feature, so for now we just recommend using the File Browser, found in your User Account page.
